The
success of email campaigns can be gauged by the number of email open rates. The
more number of readers read the email, the greater chances of people taking the
desired action. But for this, the readers must be motivated into clicking on
the link.
The
very first thing which any reader will notice is the subject line. It is the
most important factor which should resonates with the mind of the readers and
should compel them to open and read the email. The subject line should be
personalized depending upon the recipient’s interest, and other factors. So
creativity needs to involve creating words of motivation. The brand should make
its mark so much so that the customers must set up expectations for the brand.
Recipients should be anticipating the emails. For this the services or products
provided by the company should meet their current needs and interest. The
recipients should know what to expect when they are opening the email and they
should be made to feel that they will miss something very important if they
didn’t open your email.
Apart
from the subject line, lot of attraction also lies in the content of the
newsletter. The content must be original along with being compelling. If the
content of the email can be found elsewhere, the customers may forgo the
thought of opening the email and instead going for the one of a kind content.
The content should also have valuable information which can be used by the
readers. It could concentrate on the free offer, or the big discount.
Another
factor which forces the reader to open the email is his relationship with the
company. Email readers fall into different categories. They can be irregular
purchasers, potential clients, information hungry subscribers or existing
clients. The method by which they decided to subscribe and the reason also
tells a lot about the customer’s interest. Did they find the website through a
search engine or did they sign up when buying products? The subscribers who
have sought for information and then signed up for the emails are more likely
to open the email, when compared to subscribers who signed up while buying a
product because of a pre-checked box meant for signing up which they forget to
uncheck.
A
strong personality is must for the success of the email. If the actual CEO or
the marketing director is behind the newsletter, the readers get more interest
in the email and the email open rates will boom immediately. The email list
should be of high quality and should be well-maintained always. Also, efforts
must be made in expanding the email list with targeted audiences which are more
likely to open the email and take the desired action. Most of the times,
long-time list members become inactive. So the list must be segmented based on
list age and the inactive customers must be offered interesting incentive to
bring them out of the hibernation.
The
mailing frequency is also a very critical issue. Too frequently send mails will
hamper the growth of email open rates as the recipients will get irritated, so
does scarcely send mails as the recipients will not remember who you are. The
time of sending also is important. Test different time and days for finding out
which time works best for every type of audience. The time of the year should
also be considered here. People tend to open emails less frequently in summer
which means lower email open rates. Holiday
season means good email open rates for commercial emails and lesser email open
rates for information oriented emails and newsletters. The number of legitimate
opt-in emails being caught in the spam filters is increasing by the day.
Although the message is being shown as ‘delivered’, the end recipient won’t be
seeing the email at all. Care should be taken to avoid certain words and
symbols which are the cause of spam filtration.
The
bottom line is to do every job exceedingly well in order to achieve higher
email open rates. For email newsletters, sixty percent email open rates can be
achieved and for commercial emails, about forty percent email open rates can be
achieved.
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