Yelp Adds New Video Feature To Their Website Via Phone App

By Josiah Bashir


If you are like most people today they research businesses before spending their hard earned dollars there. The good thing is that the internet has provided a great medium for reviewing a business before going to it. One such website that provides a great service to consumers in the form of business reviews is Yelp.

Video reviews are going to be great, especially when it comes to restaurants which are a staple of Yelp. Now users can actually see what type of ambiance and atmosphere it is in a restaurant and can make a more informed choice on where to spend their dining dollars. If you have children you can see if the atmosphere is appropriate for kids.

Another great example of video helping consumers is in the way of consumer service. Many times people post negative interactions with a business but you never know exactly what happened because you weren't there. Now with video, users can see right in front of them what the customer service is like and how the business handled it, especially if it was a negative interaction. Likewise, if a user can post a positive video of their experience and really highlight the good parts of the business.

Video review is great in so many different ways with the most important being you can see the place before going. Consumers will show you exactly what you can expect which can only help make your decision much easier. In the past it was just pictures, which were great, but now it will be even better with video!

The new Yelp video feature will be an amazing feature of this website. In the past all we had were text based reviews with a few pictures sprinkled in, but now the video feature will be able to show you exactly what kind of atmosphere you can expect.

Right now there is only an app available for the iPhone but soon one will be on the market for Android. No specific date for the Android roll-out as of yet, but keep a look out because it should be appearing very soon thanks to the popularity of videos. The best part about having videos is that business can really present themselves in a good light if they go the extra mile to do so. Now consumers can show what their businesses are like, so it is up to these establishments to always provide the best possible customer service. The last thing any business would want is to have one of their employees looking bad on video.




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